Effective Date: July 29, 2026
Welcome to Nitya Bhakti (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit www.nityabhakti.com, purchase products, create an account, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you place an order, register an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- City, State, Country, and PIN Code
- Company Name (if applicable)
B. Order Information
To process your purchases, we collect:
- Products ordered
- Order history
- Order value
- Shipping preferences
- Delivery status
- Refund or cancellation information (if applicable)
C. Payment Information
We use Razorpay to securely process online payments.
For your security:
- We do not store your debit card, credit card, CVV, UPI PIN, net banking credentials, or other sensitive payment information.
- Payment details are processed directly by Razorpay using secure encrypted connections and in accordance with applicable security standards, including PCI-DSS.
D. Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
- Clickstream Data
- Cookies and Similar Technologies
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Deliver products
- Send order confirmations and shipping updates
- Provide customer support
- Verify transactions
- Prevent fraud and unauthorized activity
- Improve our website and services
- Personalize your shopping experience
- Respond to inquiries and feedback
- Comply with legal obligations
- Send newsletters, promotional offers, or updates (where permitted or with your consent)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember your shopping cart and preferences
- Improve website functionality
- Analyze visitor behavior
- Measure website performance
- Deliver relevant advertisements
You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
4. Analytics and Marketing Tools
To improve our services and better understand visitor interactions, we may use third-party tools such as:
- Google Analytics
- Google Tag Manager
- Meta Pixel (Facebook Pixel)
- Facebook Login
- WhatsApp Chat integrations
- Google Reviews integrations
- Mailchimp or other email marketing platforms
- Other analytics, advertising, and customer communication tools
These services may collect information such as your IP address, browser type, pages visited, and interactions with our website in accordance with their respective privacy policies.
We encourage users to review the privacy policies of these third-party service providers.
5. Payment Security
All online payments are securely processed through Razorpay.
Nitya Bhakti does not collect or store your complete payment credentials.
Payment information is encrypted and securely transmitted directly to Razorpay through SSL/TLS encryption.
6. Sharing of Information
We value your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties as necessary, including:
- Payment gateway providers
- Courier and logistics partners
- Website hosting providers
- Cloud service providers
- Technical support providers
- Email communication providers
- Government or regulatory authorities when required by law
These parties are expected to use your information only for the purposes for which it was provided and to maintain appropriate security measures.
7. Data Security
We implement commercially reasonable technical, administrative, and organizational measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Misuse
- Loss
- Destruction
Although we strive to protect your information, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to:
- Complete your transactions
- Maintain order records
- Provide customer support
- Meet accounting and tax requirements
- Resolve disputes
- Comply with legal obligations
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent (where applicable)
- Opt out of marketing communications
- Request information regarding how your data is processed
To exercise any of these rights, please contact us using the details provided below.
10. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without authorization.
11. Product Reviews and User Content
If you submit product reviews, ratings, testimonials, comments, or other content on our website:
- Your submitted content may be publicly visible.
- We reserve the right to remove content that is unlawful, abusive, defamatory, misleading, or violates our policies.
12. Email Communications
If you subscribe to our newsletter or promotional emails, we may occasionally send updates regarding:
- New products
- Festivals and devotional events
- Offers and discounts
- Store announcements
- Spiritual content
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.
13. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.
14. Children’s Privacy
Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with the revised Effective Date. Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.
16. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Nitya Bhakti
Email: info@nityabhakti.com
Website: https://www.nityabhakti.com
We will make reasonable efforts to respond to your inquiries in a timely manner.
17. Consent
By accessing or using our website, registering an account, placing an order, or otherwise providing your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
