Last Updated: August 26, 2026
Welcome to Nitya Bhakti. These Terms & Conditions govern your access to and use of the Nitya Bhakti website, www.nityabhakti.com, including browsing the website, purchasing products, creating an account, and using any services provided through the website.
By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Cancellation & Refund Policy.
If you do not agree with these Terms & Conditions, please do not use our website or place an order.
1. About Nitya Bhakti
Nitya Bhakti is an online store offering devotional, spiritual, religious, gifting, home décor, and other related products.
Throughout these Terms & Conditions, “Nitya Bhakti,” “we,” “us,” and “our” refer to Nitya Bhakti. “You,” “your,” and “customer” refer to any person accessing our website or purchasing products from us.
2. Acceptance of Terms
By using this website or purchasing any product from Nitya Bhakti, you confirm that you have read, understood, and agreed to these Terms & Conditions.
These Terms apply to all visitors, users, and customers of our website.
We reserve the right to update or modify these Terms & Conditions at any time. The updated version will be published on this page with a revised “Last Updated” date.
3. Website Usage
You agree to use the Nitya Bhakti website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website, servers, or systems.
- Introduce viruses, malware, or other harmful code.
- Interfere with the security or functionality of the website.
- Copy or reproduce website content without permission.
- Use another person’s information or account without authorization.
- Attempt to misuse our payment, ordering, or other website functionality.
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, specifications, and other product information displayed on our website are accurate.
However, minor variations may occur due to:
- Differences in lighting and photography.
- Screen or device settings.
- Manufacturing processes.
- Printing variations.
- Handcrafted or individually finished products.
- Natural variations in materials.
Such minor variations will not necessarily be considered defects.
For certain devotional, decorative, handcrafted, printed, or handmade products, slight variations in colour, texture, finish, size, or appearance may occur.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
5. Product Availability
All products displayed on our website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout or payment confirmation.
If a product becomes unavailable after an order has been placed, we may contact you regarding the available options.
If we are unable to fulfil an order due to product unavailability, the applicable amount paid for the unavailable product will be refunded according to our Cancellation & Refund Policy.
6. Prices and GST
All product prices displayed on the Nitya Bhakti website are inclusive of applicable Goods and Services Tax (GST).
The price displayed on a product page represents the product price payable by the customer, inclusive of applicable GST.
Shipping or delivery charges, where applicable, are not included in the product price and will be displayed separately during checkout.
We reserve the right to change product prices at any time without prior notice. However, price changes will not affect orders that have already been successfully placed and confirmed, except in cases involving an obvious pricing, technical, or system error.
In the event of an incorrect price being displayed due to a technical, typographical, or system error, Nitya Bhakti reserves the right to cancel the affected order. If payment has already been received, the applicable amount will be refunded.
7. Orders and Order Confirmation
When you place an order through our website, you are requesting to purchase the selected products at the displayed price and under these Terms & Conditions.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other communication methods provided by you.
An order confirmation does not guarantee that the order will be fulfilled in every circumstance.
Nitya Bhakti reserves the right to accept, cancel, or decline an order in circumstances including:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Shipping restrictions.
- Technical or system errors.
- Circumstances beyond our reasonable control.
If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Cancellation & Refund Policy.
8. Customer Information
You are responsible for providing accurate and complete information while placing an order.
This may include your:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Other information required to process and deliver your order
Nitya Bhakti will not be responsible for delays, failed deliveries, additional charges, or other issues resulting from incorrect, incomplete, or inaccurate information provided by the customer.
9. Payment and Razorpay
Nitya Bhakti uses Razorpay and/or other authorized third-party payment service providers to process online payments.
You agree to provide valid and authorized payment information when placing an order.
Payment transactions may be subject to verification by the payment gateway or relevant financial institution.
Nitya Bhakti does not control the internal processing systems of third-party payment providers. Payment processing may therefore be subject to the terms, conditions, security procedures, and privacy policies of the respective payment service provider.
If a payment is successfully deducted from your account but the order is not successfully created or confirmed, please contact us with the relevant transaction details. We will verify the transaction and take appropriate action.
10. Shipping and Delivery
Orders will be shipped to the address provided by the customer at the time of checkout.
Estimated delivery timelines displayed on our website are indicative and may vary depending on the destination and other circumstances.
Delivery may be affected by:
- Courier or logistics delays.
- Weather conditions.
- Public holidays.
- Festivals and high-demand periods.
- Incorrect address or contact information.
- Natural disasters.
- Government restrictions.
- Other circumstances beyond our reasonable control.
Nitya Bhakti will make reasonable efforts to assist customers with delivery-related concerns; however, we cannot guarantee delivery timelines controlled by third-party logistics providers.
For detailed information, please refer to our Shipping Policy.
11. Cancellation of Orders
Customers may request cancellation of an order before the order has been processed, packed, or dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
Cancellation requests can be submitted through the contact details provided on our website.
If a cancellation is accepted and payment has already been received, the eligible refund will be processed according to our Cancellation & Refund Policy.
12. Returns, Refunds and Replacements
Returns, refunds, replacements, and exchanges are subject to the terms and conditions specified in our Cancellation & Refund Policy.
Certain products may not be eligible for return or exchange because of their nature, customization, hygiene considerations, or other applicable reasons.
Customers should carefully review our Cancellation & Refund Policy before placing an order.
13. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within the time period specified in our Cancellation & Refund Policy.
We may request photographs, videos, order details, packaging images, or other information necessary to verify the issue.
The resolution may include replacement, refund, or another appropriate solution depending on the circumstances and our applicable policy.
14. Intellectual Property
All content available on the Nitya Bhakti website, including but not limited to:
- Nitya Bhakti logo and branding.
- Product photographs.
- Product descriptions.
- Graphics and illustrations.
- Website design.
- Written content.
- Videos.
- Promotional materials.
- Other original website content.
is owned by, created for, or lawfully used by Nitya Bhakti and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, commercially exploit, or create derivative works from our website content without prior written permission.
15. Customer Reviews and User Content
Customers may have the opportunity to submit product reviews, feedback, photographs, testimonials, comments, or other content.
By submitting such content, you confirm that:
- The content is your own or you have the necessary rights to submit it.
- The content does not violate another person’s rights.
- The content is not unlawful, abusive, defamatory, misleading, or fraudulent.
- The content does not contain malicious software or harmful code.
By submitting content to Nitya Bhakti, you grant us permission to use, reproduce, display, publish, and share such content for legitimate business, promotional, or marketing purposes, subject to applicable law.
We reserve the right to remove or decline to publish content that violates these Terms or is otherwise inappropriate.
16. Third-Party Services
Our website may use third-party services such as:
- Payment gateways.
- Courier and logistics providers.
- Website hosting services.
- Analytics services.
- Communication services.
- Social media services.
- Other technology or service providers.
Third-party services operate according to their own terms and policies.
Nitya Bhakti is not responsible for the policies, security, availability, or practices of third-party websites or services that are outside our control.
17. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will:
- Always be available.
- Be uninterrupted.
- Be completely error-free.
- Always contain accurate or up-to-date information.
- Be free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, technical updates, improvements, security reasons, or other business purposes.
18. Errors and Corrections
Our website may occasionally contain typographical, technical, pricing, inventory, product description, or other errors.
Nitya Bhakti reserves the right to correct such errors and, where necessary, cancel or modify affected orders.
If payment has already been received for an order cancelled due to an error, the eligible amount will be refunded.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Nitya Bhakti shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any consumer rights or legal rights that cannot lawfully be excluded or limited under applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Nitya Bhakti, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, or expenses arising from:
- Your violation of these Terms & Conditions.
- Your unlawful use of our website.
- Your violation of another person’s rights.
- Your misuse of our website, products, or services.
21. Privacy
Your use of our website and the personal information you provide to us are governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, and protect information provided by customers.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
22. Termination
Nitya Bhakti reserves the right to restrict, suspend, or terminate access to our website or services where we reasonably believe that a user has violated these Terms & Conditions or engaged in fraudulent, unlawful, abusive, or unauthorized activities.
Any provisions that are intended to survive termination shall continue to apply to the extent permitted by law.
23. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions shall continue to remain valid and enforceable to the extent permitted by applicable law.
24. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising in connection with these Terms & Conditions, the Nitya Bhakti website, or purchases made through the website shall be subject to the jurisdiction of the competent courts having jurisdiction over Nitya Bhakti, subject to applicable law.
25. Changes to These Terms
Nitya Bhakti may update, modify, or replace these Terms & Conditions from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
Your continued use of the website after the revised Terms are published constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
26. Contact Us
If you have any questions regarding these Terms & Conditions, your order, our products, or our services, please contact us:
Nitya Bhakti
Email: info@nityabhakti.com
Website: www.nityabhakti.com
We will make reasonable efforts to respond to customer queries as soon as possible.
By accessing, browsing, or purchasing from Nitya Bhakti, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
